A Home Away From Home
We know it can be stressful to leave your beloved pet when you go out of town – especially if they are ill, or when they are recovering from a procedure or surgery. At Lake Norman at Mooresville Animal Hospital, we want to help put your mind at ease.
Our animal hospital in Mooresville always has a team of vets, technicians and other professionals available to give your four-legged family member the love and attention they need and deserve.
We provide complete general cat and dog boarding services for all of our patients, and medical boarding services for pets with conditions that standard boarding centers may not be equipped to accommodate.
Pet Boarding: A Typical Day
Each morning, the dogs venture outside to our outdoor run for fresh air and some socializing before breakfast. While they are outside, their kennels are cleaned, disinfected, and stocked with fresh bedding.
We work within your dog's physical and social abilities to ensure that they have a good time while staying with us. Active dogs are allowed to play frequently while elderly dogs or those with health issues are treated with lots of love and attention from our professionally trained staff.
Your dog will have supervision throughout their entire stay with us – both during their outdoor time and while they rest. In the evening, dinner is served, and then we have one last outdoor break before bedtime.
Your cat will be fed according to your specifications and their requirements, to ensure their routine is the same as it is at home.
We provide daily one-on-one interaction with kitties (if they want it!) including play, snuggles, and pets. Litter boxes are checked, cleaned and disinfected periodically throughout the day.
Additionally, we refresh bedding and clean your kitty's room daily. Our cat boarding area is separated from the dog area to ensure your kitty feels relaxed and safe while they stay with us.
FAQs About Pet Boarding
We're serious animal lovers, and our whole team enjoys giving our feline and canine boarders all the love, attention and care they deserve while they're staying with us.
To learn more about boarding your dog or cat at Lake Norman at Mooresville Animal Hospital read through the answers to our FAQs below.
If you have further questions about boarding your pet with us, please feel free to contact us!
- What accommodations and amenities do you have?
We've got everything your pet needs for a fun, recuperative and safe stay, including the following accommodations and amenities:
- Climate-controlled kennels
- Comfy, cozy beds for each guest
- Clean towels, blankets, and bowls
- Individual space for each pet
- A separate boarding area for cats
- Outdoor play area
- Ample daily playtime with staff
- Special diet accommodations
- 24/7 monitoring
- Is there a limit to the number of pets I can board at a time?
We have a large facility and can accommodate several animals at once, provided you give us sufficient notice.
Be sure to contact us as soon as possible if you know that you will be away from home. We will do our best to accommodate all of your furry family members while you're gone.
Depending on the circumstances, we may be able to board family members (canine/canine or feline/feline) together.
- How much does pet boarding cost?
Boarding fees vary based on the duration of the stay, the size of the pet, and special medical requirements. That said, our pricing is affordable and competitive, and we welcome you to contact us for a quote.
- Do you offer medical boarding?
While you are away your beloved dog or cat will be supervised by our expert veterinarians, technicians and nurses, who will administer medications and watch over your pet closely. Any required medications will be administered to your pet on the same schedule they are used to at home.
- What time should I drop off and pick up my pet?
All pets must be dropped off or picked up during regular office hours. Reservations are recommended, especially for holidays and summer weekends. During these times, we recommend that you call 2-3 weeks in advance to increase the chance that a spot will be available.
- What should I pack for my pet?
Food: We provide food for pets staying with us. However, please feel free to bring enough of your pet's regular food to last the duration of the stay.
Medication: If your pet takes any medication, bring it along for our staff to administer.
Toys: If your pet has a special toy or two, bring them along.
- What if my pet needs to take medication?
We will be glad to administer your pet's medications while they are with us.
- Can I get updates about my pet during their stay?
Yes, feel free to call us during your pet's stay for updates. If there is a problem, we will contact you via the emergency contact information you provide.
- How should I prepare for my pet's stay?
Each animal that stays with us is different. To prepare for your pet's stay with us, we'll take the following steps to ensure that we can meet their unique needs.
Step 1: Contact us to get started
Call us to book, and discuss details about your pet and your boarding needs. A member of our team will be happy to coordinate your booking.
Please note that, due to the nature of our accommodations, we do not accept unaltered dogs. Pets must be up to date with all vaccinations and free of fleas and ticks to stay at our facility.
Step 2: Book a trial stay
We want to be sure that we are a good fit for your pet before an extended stay. The trial stay consists of a full day of daycare where we can take the time to assess your pet's temperament and make sure they fit in with the pack.
Step 3: Set your pet up for success
On the day you drop your pet off with us, there are a few steps you can take to help reduce any stress your pet may feel.
Spend some extra time with your pet beforehand, and make sure they get some vigorous exercise so that they are feeling calm. When you arrive at our facility, stay calm, cheerful, and confident during the separation.